Veterans Help Group’s new EZ Claim app has helped them achieve more adequate productivity to the needs of veterans’ disability compensation, social security disability, and long-term disability cases, according to an article on Law.com.
With hard work, motivation, and support of IBM software programs, the law firm was able to develop the EZ Claim, which has increased their gross revenue over the last 12 months by 80%. The app replaces much of the manual labor associated with processing disability claims. The law firm is now able to process, review, analyze, and file their claims 66% faster than under their current method.
Disability claims cases are often very complex, especially for veterans’ benefits, and involve many different layers. Veterans Help Group found it difficult to bring people on as new employees and train them to successfully process claims, which is an uncomfortable position for a rapidly expanding business. They finally decided the best way to grow and become more efficient with the claims process was to utilize “sophisticated workflows and analytics.”
Pre-programmed questions helped the user “arrive at decisions of client eligibility, needs, and next steps.” Subsequent models became more efficient and began to eliminate the amount of paperwork with which their lawyers had to handle. It also created “files with workflow views,” which allow anyone to pick up the case, know what needs to be done, and by when. Thanks to the EZ Claim app, Veterans Help Group now boast a 10-1 ratio of employee to attorney.
If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, a South Florida disability attorney from Veterans Help Group is ready to help. To learn if you are entitled to certain programs and benefits contact our veterans disability rights firm today – 1-855-855-8992.