Veterans Disability Claims: New Initiative Shows Success for Processing Time and Accuracy

In early 2012, a transformational plan was piloted at 4 regional Department of Veterans Affairs (VA) offices. With the success of this trial, the VA has selected 12 more regional offices to implement the new plan by the end of the year. If successful, the transformational plan will be put to use at the remaining 40 regional offices throughout 2013.

The basis of the transformational plan is a 3-fold system involving people, processes, and technology enhancements. There were more than 40 measures tested and evaluated for this plan with a goal of reducing the backlog of claims.

In 2009, the VA had issued a objective for their department to achieve 98% accuracy on claims and resolve each one in less than 125 days – all by the year 2015. So far their efforts are paying off with measures, such as quality review teams and simplified rating letters. Other measures in the works include a formalized process for sorting documents by priority, new electronic claims processing systems, and segmenting types of claims to be funneled to the most appropriate teams.

While the VA has been working diligently on their side to improve efficiency and accuracy, a veteran filing disability benefits for the first time can also help speed their claim along on their own by working with a veterans’ disability attorney to prepare your forms so you can avoid some of the delays or denials that come from inaccurate or incomplete information.

If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, a South Florida disability attorney from Veterans Help Group is ready to help. To learn if you are entitled to certain programs and benefits contact our veteran’s disability rights firm today  1-855-855-8992.