Veterans Communication with VA Improved with Facebook Initiative

In their continuing efforts to increase communication with U.S. veterans and their families, The Department of Veterans Affairs has launched 152 new Facebook pages.

In December of 2011, a new Facebook page was established for every VA medical center. This initiative is designed to help give veterans a better way to communicate concerns and obtain information about the programs, services, and benefits available to them through the VA systems.

While individual medical questions are not allowed to be discussed via social media, the medical centers can monitor feedback from the Facebook pages and connect interested veterans to their center’s services and medical care. The VA also plans on expanding these offerings to Twitter for all centers.

The move to social media began in 2008 with the first Facebook page for the Veterans Health Administration. Their social media campaign has expanded to Twitter, Flickr, YouTube, and the Vantage Point blog. The VA hopes to follow in the same path for each VA medical center.

Currently, the VA’s combined Facebook pages have a total of over 345,000 subscribers and the medical centers are already making up nearly 20% of that total.

These new pages may be sources of great information to disabled veterans looking for treatment or help with obtaining a disability rating for benefits.

If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, a South Florida disability attorney from Veterans Help Group is ready to help. To learn if you are entitled to certain programs and benefits contact our veteran’s disability rights firm today 1-855-855-8992.