The VA’s Office of the Inspector General (VAOIG) released a report yesterday on an audit conducted on the “Control of Veterans’ Claims Folders” from March to August of 2009.
During the audit, the VAOIG reviewed policies that are implemented to locate and track veterans disability claims folders. Using the VA’s COVERS database, inspectors attempted to determine the accuracy of the current tracking system, but found that 437,000 claims folders were misplaced or lost.
In several instances, lost folders caused processing delays of up to 270 days. As the VAOIG’s report indicates, lost and misplaced VA disability claims folders delay the processing of benefits that our nation’s veterans have earned and are entitled to receive.
If you need assistance with your veterans disability claim, contact the veterans disability rights law firm of Veterans Help Group. Veterans disability rights lawyers can help you win your claim against the VA!