VAOIG Report Reveals Errors at Roanoke VA Office

The VA’s Office of Inspector General (VAOIG) released a report this week that reveals numerous problems at its VA Regional Office in Roanoke, VA.

The report indicates that the Roanoke RO failed 6 out of 14 areas during an inspection period that took place between Aug. 25 and Sept. 2, 2009. This means that the office was not properly administering benefits to qualified disabled veterans.

The VAOIG statement cites numerous errors at the RO in which veterans’ disability claims were mishandled. The report indicates that the Roanoke VARO did not perform adequately when it came to:

  • Oversight of operational activities
  • Providing proper storage space for critical veterans’ claims folders
  • Associating claimant evidence with proper folder
  • Training staff

It also was discovered that staff at the Roanoke VARO is not up to par when handling cases of:

  • Traumatic brain injury (TBI)
  • Herbicide exposure
  • Cases relating to Haas v. Nicholson

These errors at the Roanoke VARO mean that many veterans’ disability claims were mishandled, which resulted in the wrongful denial of disability benefits. Read the full VAOIG report.

If you are a disabled veteran who has been denied disability compensation by the VA, contact Veterans Help Group. We can appeal your rating decision and fight for your rights. You are entitled to certain programs and benefits based upon your VA rating decision so contact our veterans disability rights firm today.