VA’s Project Management Accountability System Lacks Accuracy

The Department of Veterans Affairs (VA) Information Technology (IT) department launched their Project Management Accountability System (PMAS) 2 years ago. The VA’s Assistant Secretary of Information and Technology, Roger Baker, asked the VA’s Office of the Inspector General (OIG) to evaluate the system, which seemed to need improvement to help veterans disability issues.

The system was designed to operate as oversight for IT projects. As of now, it covers about 120 projects currently active and in development. The OIG audit acknowledged the improvements made in the VA’s IT department by implementing PMAS, but also highlighted the large amount of work that still needs to be completed.

According to the audit, the VA has yet to develop the proper protocols to guarantee the data that PMAS oversees is being done accurately. Further, those protocols must ensure project timelines and costs are meeting crucial deadlines.

In addition, in order to follow and document the status of the projects within PMAS, the VA developed an IT dashboard; however, it was found to be unreliable.

There are no safeguards used to review the information being put into the system. Therefore, the VA’s IT department can’t rely on PMAS in its current state to give correct information on IT projects. Once fully functional and in-line, PMAS will serve as a great asset. To get there, however, the system needs a much more detailed plan for execution.


If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, a South Florida disability attorney from Veterans Help Group is ready to help. To learn if you are entitled to certain programs and benefits contact our veterans disability rights firm today 1-855-855-8992.