VA’s PACT Program Will Improve Veterans’ Health Care

The Department of Veterans Affairs (VA) is conducting a massive overhaul of its healthcare operations. If it goes as planned, the VA health care system will be more user-friendly and will thrive because it centers on patients.

The Patient Aligned Care Teams (PACT) program, which starts the changes with primary care services in every VA medical center across the nation, will ultimately filter down to every facet of patient care. The idea for the changes originated in the private sector, and the VA started making some of these changes for the last 2 years.

These changes are not a luxury but a necessity for the successful continuation of VA healthcare. The VA’s plan is to address many existing issues, such as:


  • ease of access;
  • coordination of care;
  • patient safety and approval; and
  • creating and implementing computerized medical records.

The Veterans Health Administration (VHA) plans on adding a licensed practical nurse position to their care teams. In addition to focusing more on involving veterans and their family in their own healthcare planning, the VHA plans on becoming more proactive in performing follow-up care with veterans who are chronically ill.

The VA will make telephone access easier and will improve upon their online presence. There will also be an effort made to improve management of care when patients transition from in-patient to out-patient status.

If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, contact Veterans Help Group. You may be entitled to certain programs and benefits so contact our veterans disability rights firm today.