The Department of Veterans Affairs (VA) has established a new committee charged with reorienting the department as it strives to provide better care and service to veterans. The VA selected 14 experts from private, non-profit, and government sectors to form the MyVA Advisory Committee.
Several of the committee members are veterans themselves, including Dr. Richard H. Carmona, disabled U.S. Army Special Forces Vietnam Veteran and the 17th Surgeon General of the United States. Another member, Jean Reaves, is a Vietnam Veteran who has been a Veteran Advocate for more than 20 years.
A significant number of the committee members are involved in the medical field, from Dr. Delos M. Cosgrove, the President of Cleveland Clinic, to Dr. Eleanor Mariano, Founder of the Center for Executive Medicine. These members bring a patient-centered view of care and service to the committee.
Other notable figures in business practices and customer service include Teresa Carlson, Vice President of the Worldwide Public Sector of Amazon Web Services, Herman Bulls, International Director and Chairman of Public Institutions for Jones Lang LaSalle, and Nancy Killefer, former Senior Director of the McKinsey & Company’s Washington D.C. office.
The committee is tasked with advising the Secretary of Veterans Affairs as the VA restructures its programs to improve customer service, produce better veteran outcomes, and set the course for long-term reform and performance. While the committee will immediately focus on short-term improvements to VA programs, it will also focus on long-term sustainability and successes.
The MyVA Advisory Committee will meet several times a year and conduct periodic reviews of all VA branches to ensure the department is reaching its goals.
The VA offers several different programs and services to veterans in order to improve their post-service lives. If you or a loved one are a U.S. veteran who suffered a serious injury or developed a chronic health condition during or due to your military service, you may be entitled to compensation from the VA. For help filing a claim for veterans’ disability benefits, contact Veterans Help Group®. Call 1-855-855-8992.